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Privacy policy

Notes on data protection

We are pleased that you visit our website and thank you for your interest in our company and our products. At this point we would like to inform you which data we collect, use, process, process and how we deal with your personal data.


Data collection and data use


Personal data is information that can be used to determine a person as such. This includes, for example, your name, address, your email address or telephone number.

(1) Collection of personal data when using the website

When using the website, i.e. if you do not register or otherwise send us information, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data that is technically necessary for us to display our website and to ensure the stability and security:

  • IP address
  • Date and time of the request
  • Time zone difference to the Greenwich Mean Time (GMT)
  • Content of the requirement (specific page)
  • Access status/http status code
  • amount of data transferred in each case
  • Website from which the requirement comes
  • Browser
  • Operating system and its surface
  • Language and version of the browser software.
  • The legal basis for storing the data is Art. 6 Para. 1 lit. f GDPR.

(2) Collection of personal data when registering

We offer you the opportunity to register on our website stating personal data.
Depending on the type of closed contract, we save the following data:

  • Name, first name
  • Address
  • Billing address
  • E-mail address
  • Telephone number

As part of the registration process, you will be asked whether you have noted the data protection declaration and agree to what you have to do by click by clicking on the field and setting a corresponding hook. This will make you use that your personal data is used for the following purposes:

  • Processing of orders
  • Sending direct advertising, e.g. by email, package supplement or post, sending offers and vouchers
  • Sending evaluation inquiries
  • Send our newsletter


The legal basis for the processing of the data is Art. 6 Para. 1 lit. a GDPR and, if the registration of the fulfillment of a contract or the implementation of pre-contractual measures with you, is also available Art. 6 Para. 1 lit. b GDPR.


Name and contact details of the person responsible


(3) The person responsible for the management of the personal data is the

Motionparts company company Vosskuhlstraße 53
44797 Bochum

Managing Director: Felix Scheve, Christian Horstenkamp

Tel.:+49-234-60145020
E-mail:kundenservice@motionparts.de

(4) Contact details of the data protection officer

Our data protection officer can be reached at:
Email: datenschutz@motionparts.de
Tel.:+49-234-60145020

Purpose of processing of personal data


(5) We only save your data for the following purposes:
To handle orders (including payment processing and possibly credit check), to send advertising by us and for customer service.

We store and process your personal data at our central company headquarters.

Your personal data is only transmitted to third parties if the transfer is required in the context of the contract processing or for accounting or collection purposes (e.g. shipping company or payment service provider) or have expressly consented you.

The legal basis for the transmission of the data to third parties for the purpose of contract processing or for billing purposes is Art. 6 Para. 1 lit. b GDPR and for the transfer of legally arranged cases Art. 6 Para. 1 lit. c GDPR.


Duration of data storage


We store your data as long as the respective purpose requires weighing up your legitimate interests. If there is a tax law retention period for certain data processed for the processing of sales contracts, the data is saved for 6 or 10 years. During this time, the processing of the data is restricted after 2 years, i.e. the data is only used to comply with the legal obligations. The retention of retention begins at the end of the calendar year, in which the order was submitted by the customer or the contract was met.

Delivering the personal data to third parties
We can pass on your personal data in accordance with the legal regulations to the following companies/ person categories:


Tax testing, other authorities

External service providers and professional advisors such as lawyers, auditors, accountants, information about credit check, debt collection provider,
Postal/ shipping service provider, freight forwarder e.g. UPS, DHL, Deutsche Post
Payment providers such as PayPal (Europe) S.à r.l. et cie, s.c.a, 22-24 Boulevard Royal, L-2449 Luxembourg; Klarna from (Publ), Sveafen 46, 111 34 Stockholm, Sweden, (Amazon Pay) Amazon Payments Europe S.C.A., 5 Rue Plaetis, L-2338 Luxembourg; (Apple Pay) Apple Distribution International, Hollyhill Industrial Estate, Hollyhill Cork, Ireland; Shopify Payments, 126 York Street, Suite 200, Ottawa, On, Canada, K1n 5t5; Google Pay (Europe), Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland


E-Commerce platform Shopify

To operate our online shop, we use Shopify, a Service of Shopify Inc., 126 York Street, Suite 200, Ottawa, On, Canada, K1N 5T5. This service provides an e-commerce platform through which we offer our goods for sale. The data transmitted as part of your order are stored on a Shopify server in the USA. Shopify has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/eu-us-framework. For more information on data protection, please refer to the data protection information from Shopify at http://www.shopify.com/legal/privacy.

The legal basis for the transmission of the data to third parties for the purpose of contract processing or for billing purposes is Art. 6 Para. 1 lit. b GDPR and for the transfer of legally arranged cases Art. 6 Para. 1 lit. c GDPR.


Your rights

To exercise your rights, you can use the contact form (https://motionparts.de/pages/kontakt) or you can contact the data protection officer or the person responsible or contact us by email:datenschutz@motionparts.deTel.:+49-234-60145020

The following rights are entitled:

7.1 Revocation of consent
You can revoke your consent to the processing of personal data at any time with effect for the future.
The contact options are available for this (https://motionparts.de/pages/kontakt).


7.2 Other rights
You also have the following right to us with regard to your personal data:

  • Right to information,
  • Right to correction,
  • Right to deletion or restriction of processing,
  • Right to object to the processing,
  • Right to data portability,


You also have the right to complain to a data protection supervisory authority about the processing of your personal data.
The responsible data protection supervisory authority of North Rhine-Westphalia is:

State Commissioner for Data Protection and Freedom of Information
North Rhine-Westphalia
Postfach 20 04 44
40102 Düsseldorf

Tel.: 0211/38424-0
Fax: 0211/38424-999
E-mail:poststelle@ldi.nrw.de

Internet:https://www.ldi.nrw.de/metanavi_Kontakt/index.php

contact form

If you send us inquiries using the contact form, we only use your data to process your request. This data is not used for advertising purposes or a transfer to third parties.

The legal basis for the processing of the data that is transmitted using the contact form or in the course of sending an email is Art. 6 Para. 1 lit. f GDPR. If the contact also aims at concluding a contract, the additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR.

The data you enter in the contact form will be saved by us until you ask us for deletion, revoke your consent to storage or the purpose for data storage is omitted.


Cookies


We use cookies to make the visit of our website attractive and to enable the use of certain functions. These are small text files that your web browser takes when visiting our pages and stores on your computer. Some of the cookies are deleted again immediately after the browser is closed. Other cookies remain permanently on your computer and enable us to recognize you or your computer when you visit our website.
This page uses the following types of cookies, the scope and functionality of which are explained below:

a) Transient cookies, these are automatically deleted when you close your browser. This includes in particular the session cookies. These save a so-called session ID, with which the various inquiries of your browser can be assigned to the joint session. This enables your computer to be recognized if you return to our website. The session cookies are deleted when they log out or close the browser.

b) Persistent cookies, these are automatically deleted after a given duration, which can differ depending on the cookie. You can delete the cookies in the safety setting of your browser at any time.
You can influence the use of cookies by changes in the settings of your browser. Most browsers have an option with which the storage of cookies can be restricted or prevented. Each browser is individually in the way in which it manages the cookie settings. This is described in the respective help of your browser.

You can find this for the respective browser under the following links:

  • Internet Explorer: http://windows.microsoft.com/de-de/windows-vista/block-or-allow-cookies
  • Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-behnen
  • Chrome: http://support.google.com/chrome/answer.py?hl=de&hlrm=en&answer=95647
  • Safari:https://support.apple.com/kb/ph21411?locale=de_DE

Please note, however, that the deactivation of cookies can cause only limited functions of the website.
The legal basis for the use of cookies is Art. 6 Para. 1 lit. f GDPR.


Analysis tools

 
Use of Google Analytics

Our website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so -called "cookies", text files that are stored on your computer and that enable an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. In the event of activation of IP anonymization on this website, your IP address is previously shortened within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide further services related to website usage and internet usage.

The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

You can prevent the storage of cookies by setting your browser software; However, we would like to point out that in this case you may not be able to use all functions of this website in full. You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser-plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Google Analytics uses this website with the "_anonymizeiP ()" expansion. As a result, IP addresses are processed further, so that personal liability can be excluded. Insofar as the data collected about them has a personal reference, it is immediately excluded and the personal data will be deleted immediately.

We use Google Analytics to analyze and improve the use of our website. We can improve our offer via the statistics obtained and, as a user, make more interesting. For the exceptional cases in which personal data are transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/eu-us-Framework.

Information from the third party: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com Alytics/Learn/Privacy.html, as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.


10.2 Use of Hotjar

Our website uses Hotjar an analysis software from Hotjar Ltd. 3 Lyons Range- 20 Bisazza Street-Sliema SLM 1640, Malta (http://www.hotjar.com), which enables us to analyze the use of the website. Hotjar uses cookies and a tracking code through which the data collected is transmitted to the Hotjar server. This data is essentially the information, such as the IP address, the screen size of your device, the device type and browser information, such as type and version, your geographical location and your language setting. Your email address will be sent with your first and last name, provided you have informed us of this information. The user interaction, such as the movement of the mouse, is also regularly transmitted to Hotjar visited websites and the date and time of use. Your IP address is automatically anonymized by Hotjar and only stored in this form. In addition, a “unique user identifier (UUID) is assigned to the users of the website, through which Hotjar recurring users of our website - without linking to their personal data - can record.

With the link https://www.hotjar.com/opt-out you can prevent the collection and use of your data by Hotjar.


10.3 Use of Tidio

Our website uses Tidiochat a service of the Tidio Ltd. 220c Blythe Road, W14 0HH, London, Great Britain (www.tididochat.com). Anonymized data is processed for the purpose of the web analysis and the operation of a live chat. For this purpose, cookies can be used that enable the recognition of your browser. Cookies are small text files that are saved on your hard drive to the browser you used and through which certain information flows through the place that sets the cookie. Data collected with the Titidochat service will not be used to identify your person without your consent. Also, the data is not merged with personal data about the carrier of the pseudonym used. You can configure your browser setting according to your wishes and e.g. B. reject the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.

You can find more information on this in the data protection declaration of Tidio:https://www.tidiochat.com/en/privacy-policy.


Right to object 

You can object to the data collection and storage for the purpose of usage analysis at any time with effect for the future by informing us of your contradiction: e.g. by email:datenschutz@motionparts.deTel.:+49-234-60145020


The legal basis for the use of analysis tools is Art. 6 Para. 1 S. 1 lit. f GDPR.


  1. Social media links
    We link on our website by using the respective symbols to the social media platforms Facebook, Instagram, and YouTube. It is hyperlinks through which your data is not transmitted. If you click on the link, you will be forwarded directly to our respective social media appearance. Your data will only be transmitted to the respective social media service if you are logged into your respective user account. In this case, the respective social media platform, possibly the information about the content you have looked at with us.


Responsible for the social media services linked by us are exclusively:

For Facebook and its website, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA;

For Instagram and its website the Instagram, LLC, 1601 Willow Rd. Menlo Park, CA 94025, USA;

for YouTube and its website the YouTube, LLC, 901 Cherry Ave., St. Bruno, CA 94066, USA;

Further information on the purpose and scope of the data collection and the further processing and use of your data by the respective social media service can be found in the data protection guidelines of the respective platform.


  1. Facebook-Connect

We use the "Facebook Connect" service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook") on our website. We offer you the opportunity to register with Facebook Connect on our website if you have a Facebook profile and give us express consent to exchange data with Facebook. In this case, additional registration is not required. To register you will be forwarded to the Facebook website, where you can register with your usage data. This makes your browser a direct connection to the Facebook servers, whereby your Facebook profile and our service are linked. This link gives Facebook the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in on Facebook. By linking, we automatically receive the following information from Facebook Inc. Depending on your data protection setting on Facebook (name, email address, date of birth, address, Facebook name, the user ID, the age, gender, as well as the profile picture, the friend list and the felled information). We only use your name, your email address, your date of birth and your address for creating a user account if you have released them on Facebook. This information is required for the conclusion of the contract in order to be able to identify it.


Further information on Facebook Connect and the privacy settings can be found in the data protection information and the terms of use of Facebook Inc.http://www.facebook.com/policy.php

If you do not want Facebook to link the data obtained via our website to your Facebook profile, it is necessary to log out of Facebook before visiting our website. You can also exclude the Facebook Connect Plugin with add-ons for your browser.

revocation
The granted consent to exchange data via Facebook Connect can be found at any time for the future by a messagedatenschutz@motionparts.deor Tel.:+49-234-60145020.


  1. Google Tag Manager

We use the Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94.043 USA on our website. With the Google Tag Manager, marketers can manage website tags via a surface. One day is one of the marking or awarding of a database. The Tag Manager himself who uses the tags works without cookies and does not collect any personal data. The tags set up via Google Tag Manager only ensure the collection of data that is passed on to the target system. Because the data is only passed through, the system does not collect or store the determined data itself. The Tag Manager therefore only ensures the triggering of other tags, which in turn may collect data. Corresponding explanations in this data protection declaration can be found on these respective third -party providers. The Google Tag Manager does not use this data. If you have set up or otherwise set a deactivation of cookies, this is considered for all tracking tags that have been used with the Google Tag Manager, so the tool does not change your cookie settings.

Google may ask you to pass on the permission to pass on some product data (e.g. your account information) to other Google products in order to activate certain functions, e.g. B. to simplify the addition of new conversion tracking tags for AdWords. From time to time, the developers of Google also review information on product use to further optimize the product. However, Google will not pass on any data of this type to other Google products without its consent.

For more information, see Google's usage guidelines and Google's data protection information for this product.


  1. Newsletter

(1) With your consent you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.

(2) We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration we will send you an email to the specified email address, in which we ask you to confirm that you would like the sending of the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and times of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to be able to clarify a possible abuse of your personal data.

(3) The mandatory information for sending the newsletter is solely your email address. The specification of further, separately marked data is voluntary and is used to address it personally. After your confirmation, we save your email address for the purpose of sending the newsletter. The legal basis is Art. 6 Para. 1 S. 1 lit. a GDPR.

(4) You can revoke your consent to the sending of the newsletter at any time and cancel the newsletter. You can explain the revocation by clicking on the link provided in every newsletter email, by email to (customer service@motionparts.de) or by a message to the contact details given in the imprint.
To send our newsletter, we use the Klaviyo service from Klaviyo Inc, Boston, USA. Your data stored during the newsletter registration (email address, possibly name, IP address, date and the time of your registration) will be transferred to a server from Klaviyo Inc. in the USA and saved there, taking into account the "U.S. Privacy Shields". Further information on data protection at Klaviyo can be found at:http://klaviyo.com/privacy/.

(5) We would like to point out that we evaluate your user behavior when sending the newsletter. For this evaluation, the sent e-mails include so-called web beacons or tracking pixels, which represent one-pixel image files stored on our website. For the evaluations, we link the data mentioned in § 3 and the web biaCons with your email address and an individual ID. With the data obtained in this way, we create a user profile to tailor the newsletter to your individual interests. We record when you read our newsletters, which links you click on in these and conclude your personal interests.
Right to object

You can contradict this tracking at any time by clicking on the separate link provided in every email or using another contact path, for example, via Tel.:+49-234-60145020 or email:datenschutz@motionparts.deinform. The information is saved as long as you have subscribed to the newsletter. After deregistration, we save the data purely statistically and anonymously. Such tracking is also not possible if you have deactivated the display of images by default in your email program. In this case, the newsletter will not be fully displayed and you may not be able to use all functions. If you display the images manually, the above tracking takes place.


  1. Use of social media plug-ins
    We use so -called social plugins ("plugins") from Instagram on our website, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").

We use the so-called two-click solution. This means that if you visit our site, no personal data will initially be passed on to Instagram. The plug-in in the form of pictures is provided with the heading "Follow us on Instagram". We open you the opportunity to communicate directly with Instagram via the button. Only if you click on the marked field and activate it will Instagram get the information that you have called up our website. In addition, the data mentioned under § 1 of this explanation are transmitted. By activating the plug-in, personal data will be transmitted from you to Instagram and stored there (for US providers in the USA).
We have no influence on the data and data processing processes collected, nor are the full scope of the data collection, the purposes of processing, and the storage periods are known. We do not provide any information to delete the data collected by Instagram.

If you interact with the plug-in, especially click on the Plugin picture, your browser establishes a direct connection to the Instagram servers. The content of the plug-in is transmitted directly to your browser by Instagram and integrated into the side. This integration gives Instagram the information that your browser has accessed our website, even if you do not have Instagram profile or are not currently logged in on Instagram. This information (including your IP address) is transmitted directly to a server from Instagram to the USA by your browser and stored there. If you are logged in on Instagram, Instagram can directly assign your Instagram account to visit our website. The information is also published on your Instagram account and displayed there to your contacts. We recommend that you log out regularly after using a social network, but in particular before activating the button, as you can avoid an assignment to your profile on the Instagram.

Instagram stores the data collected about you as usage profiles and uses it for the purposes of advertising, market research and/or needs -based design of its website. Such an evaluation is in particular (also for users that are not logged in) to present needs -based advertising and to inform other users of the social network about their activities on our website. You have a right to object to the formation of these user profiles, whereby you have to contact Instagram to exercise it.

Further information on the purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights and setting options to protect your privacy, please refer to the data protection information from Instagram: https://help.instagram.com/155837900388/.
If you do not want Instagram to assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely block the Instagram plugins with add-ons for your browser, e.g. B. with the script blocker "Noscript" (http://noscript.net/).
The legal basis for the use of plug-ins is Art. 6 Para. 1 S. 1 lit. f GDPR.


  1. Remarketing/ retargeting

(1) On our websites we use Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our websites. This service uses so -called tracking or remarketing pixels. These are pixel image files that enable a log file analysis. By using the pixels, the service provider can see when and how many users called up the pixel, or whether and when an email was opened or a website was visited.

(2) With the help of this service, users of the website can be presented as part of the visit to the social network Facebook or other websites that are also used by the procedure. We are pursuing the interest of displaying advertising that is of interest to you in order to make our website more interesting for you. When visiting our website, a direct connection to the Facebook servers is established via the pixel. This enables Facebook to identify you based on the browser ID, as they can be linked to your user account. We have no influence on the scope and further use of the data that is collected by Facebook and therefore inform you in accordance with our level of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have accessed the corresponding website of our website or have clicked on an advertisement from us. If you are registered with a service from Facebook, Facebook can assign your visitor to your account. Even if you are not registered on Facebook or have not logged in, there is the possibility that the provider will find and save your IP address and other identification features.

(3) The deactivation of the "Facebook Custom Audiences" function is possible for logged -in users at https://www.facebook.com/settings/?tab=ads#_.

(4) The legal basis for the processing of your data is Art. 6 Para. 1 S. 1 lit. f GDPR. Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy/.
Right to object
If you do not want you to get the advertising generated by the respective targeting service, you can object to the use of retargeting technology on our website by sending us a message to datenschutz@motionparts.de.


  1. Data security

We have taken a variety of security measures to protect your personal data. Our servers and databases are protected by physical and technical measures.

When collecting and transmitting data via our website, we use the standardized SSL encryption technology. Personal data is transmitted as part of the ordering process via SSL encryption, recognizing the castle symbol in the browser and in the address bar on the addition "https: //".

If communication is encrypted, your payment details that you transmit to us cannot be read by third parties. If the email is communicated, 100 % data security cannot be guaranteed.


  1. Changes to this data protection declaration

This data protection declaration can be changed by us at any time. All changes to this data protection declaration are published on this website and automatically effective 30 days after its publication. We will inform you about significant changes to this data protection declaration by email.

 

  1. Trust pilot reviews

We take part in the provider of Trustpilot A/S, Pilestræde 58, 5, 1112 Copenhagen, Denmark.

Trustpilot offers users the opportunity to evaluate our services. Users who have used our service are asked to send the assessment request to be sent. If the users have given the appropriate consent (for example by clicking on a check box or a link), you will receive a valuation request with a link to a valuation page. In order to ensure that the users have actually used our services, we transmit the necessary data to Trustpilot with regard to the user and the service (which includes the name, the email address, and a reference number). This data is used solely to verify the user's authenticity and address.

The legal basis for the processing of the data of the user as part of the evaluation procedure is a consent in accordance with Art. 6 Para. 1 lit. a. GDPR.

In order to submit an assessment, the opening of a customer account at Trustpilot is required. In this case, the terms and conditions and data protection instructions from Trustpilot apply. In order to protect the neutrality and objectivity of the reviews, we have no direct influence on the consciousness and cannot delete it itself. To do this, we ask users to contact Trustpilot.

We can also integrate the Trustpilot widget on our website. A widget is a functioning and content element that is integrated within our online offer, which shows changeable information. The corresponding content is shown within our online offer, but at this moment it is called up by the servers from Trustpilot. This is the only way to always show the current content, especially the current rating. To do this, a data connection must be built up from the website accessed within our online offer to Trustpilot and Trustpilot receives certain technical data (access data, includes the IP address) that is necessary so that the content can be delivered. Furthermore, Trustpilot receives information that users have visited our online offer. This information can be stored in a cookie and used by Trustpilot to see which online offers that participate in the Trustpilot evaluation procedure have been visited by the user. The information can be stored in a user profile and used for advertising or market research purposes.

The legal basis for the processing of the data of the user as part of the integration of the widget is our legitimate interests in the information of our users about the quality of our services in accordance with Art. 6 Para. 1 lit. f. GDPR. If we ask the users for consent to the processing of their data through the cookie use, the legal basis of processing is Art. 6 Para. 1 lit. a. GDPR.

Further information on the processing of your data by Trustpilot as well as about their right to object and other affected rights, users receive users in the data protection declaration of Trustpilot: https://de.legal.trustpilot.com/end-user-privacy-terms.

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